Office Policies

The Alliance for Dental Care staff members are experts in dental insurance coverage. Our office computer network presently contains coverage information for over 500 group plans that are serviced by over 200 insurance companies. We accept all insurances and participate with Delta Dental.

Our business office and dental assistants are qualified to prepare written estimates of your dental insurance coverage and out of pocket costs for specific procedures. As a service to our patients, we bill your insurance company directly and we follow all claims closely. Our staff is happy to work with you to better understand your dental benefits. Ultimately, however, the relationship is between you and your insurance provider and there may be occasions where you will need to communicate directly with them.

Should insurance pay less than estimated, we will follow up with a billing statement for services rendered that remains patient responsibility. We are pleased to offer our patients the capability of paying their bill with the following methods:

• Electronic statement – emailed and/or texted to address/mobile number on file (if provided), we will send an electronic statement via email and/or text which will include a link to click on to make payment.
• Paper statement – mailed to address on file, make payment by credit card (enter information on billing statement and return for processing) or pay by check.
• Over the phone – call our office to make payment over the phone with credit card information.
• Pay online – click on one of the links below to make payment either with your credit card information or to use your CareCredit® Card.